Refund policy
Exchange Policy
Final Sale Policy
All sales are final. We do not offer refunds under any circumstances.
Exchanges
We are happy to assist with exchanges within 7 days of the delivery date for eligible items.
To qualify for an exchange:
Items must be unused, unworn, and in original condition.
Items must include original packaging.
Proof of purchase is required.
We reserve the right to refuse exchanges that do not meet these requirements.
Non-Exchangeable Items
The following items are not eligible for exchange:
Sale or clearance items
Gift cards
Customized or personalized products
Worn, damaged, or altered items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery with:
Your order number
Photos of the item and packaging
A description of the issue
Failure to contact us within this timeframe may result in the claim being denied.
Exchange Shipping Costs
Customers are responsible for all shipping costs associated with exchanges unless the exchange is due to an error on our part.